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Thread: GUI Stuck At Loading

  1. #1
    Join Date
    Sep 2014
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    Default GUI Stuck At Loading

    I installed 4.11 on a Windows Server 2012 machine and it is now hanging when I open the application. Has anyone seen this and know what to do? Java Version is Version 7 Update 67.

  2. #2
    Join Date
    Jan 2012
    Location
    Oklahoma
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    128

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    Quote Originally Posted by jcknotts View Post
    I installed 4.11 on a Windows Server 2012 machine and it is now hanging when I open the application. Has anyone seen this and know what to do? Java Version is Version 7 Update 67.
    This article may be of assistance: [url]http://help.zmanda.com/x/CoCC[/url]

    This is easily the most common cause for 'hang' behavior when ZCB is opened.

    If that doesn't work, please open a support ticket so we can investigate.

  3. #3
    Join Date
    Sep 2014
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    Quote Originally Posted by Eric_R View Post
    This article may be of assistance:

    This is easily the most common cause for 'hang' behavior when ZCB is opened.

    If that doesn't work, please open a support ticket so we can investigate.
    That worked PERFECT! Thank you!!

  4. #4
    Join Date
    Jan 2012
    Location
    Oklahoma
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    128

    Default

    Quote Originally Posted by jcknotts View Post
    That worked PERFECT! Thank you!!

    Glad to hear it!

  5. #5

    Default

    Quote Originally Posted by Eric_R View Post
    This article may be of assistance:

    This is easily the most common cause for 'hang' behavior when ZCB is opened.

    If that doesn't work, please open a support ticket so we can investigate.
    Thanks for sharing the solution with us!

  6. #6
    Join Date
    Jan 2012
    Location
    Oklahoma
    Posts
    128

    Default GUI Stuck At Loading

    Quote Originally Posted by asalspammer View Post
    I installed 4.11 on a Windows Server 2012 machine and it is now hanging when I open the application. Has anyone seen this and know what to do? Java Version is Version 7 Update 67.
    This article may be of assistance: [url]http://help.zmanda.com/x/CoCC[/url]

    This is easily the most common cause for 'hang' behavior when ZCB is opened.

    You could also upgrade to 4.12, which doesn't have any known 'hang' behaviors. Just log into your account at [url]http://network.zmanda.com[/url], download the 4.12 installer, and run it to start the upgrade process.

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