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Thread: Cannot install windows 32 bit client on Windows server 2008

  1. #1

    Question Cannot install windows 32 bit client on Windows server 2008


    I'm trying to install version 3.1.1 of the Zmanda client for Windows (32-bit) on a windows server 2008 machine. All seems to go fine until I get to the part where I have to enter the password for the domain\amandabackup user. (The machine is a backup domain controller). I fill in the password but the "Next" button remains grayed out.

    The 64-bit version installed perfectly on the primary domain controller. I've also tried reverting back to older versions, but alas to no avail.

    Has anyone experienced this as well? And of course, more important, does anyone know how to fix this?

    Many thanks in advance,

  2. #2
    Join Date
    Sep 2008


    Hi Louis,
    You will need to enter the same password for 'domain\amandabackup' as on the Primary Domain controller.

    Can you let me know whether the password atleast gets typed in the password field?

    Please email us the ZWCInstallLog.txt located in %temp% dir after you try the installation.


  3. #3


    Hi Prashant,

    Yes, I did make sure I used the same password as on the PDC. I verified that I can actually log on to the server I'm trying to do the installation on using the amandabackup account.

    I can type in the password for the user, but the the next button is still grayed out.

    Below are the contents of the ZWCInstallLog.txt:

    === Logging started: 8/19/2010  16:19:46 ===
    Action 16:19:49: ISSetupFile***tract. 
    Action 16:19:50: ISSetAllUsers. 
    Action 16:19:50: AppSearch. Searching for installed applications
    AppSearch: Property: VC_2005_REDIST, Signature: NewSignature14
    AppSearch: Property: ZWC_EXISTS, Signature: NewSignature1
    Action 16:19:50: LaunchConditions. Evaluating launch conditions
    Action 16:19:50: FindRelatedProducts. Searching for related applications
    Action 16:19:50: ValidateProductID. 
    Action 16:19:50: CostInitialize. Computing space requirements
    Action 16:19:50: FileCost. Computing space requirements
    Action 16:19:50: IsolateComponents. 
    Action 16:19:50: setUserProfileNT. 
    Action 16:19:50: setAllUsersProfile2K. 
    Action 16:19:50: ResolveSource. 
    Action 16:19:50: CostFinalize. Computing space requirements
    Action 16:19:50: MigrateFeatureStates. Migrating feature states from related applications
    Action 16:19:50: ISSetupFilesCleanup.

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