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Type: Posts; User: prashant

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  1. Replies
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    684

    Hi, From the logs it appears that you have...

    Hi,

    From the logs it appears that you have started 'ZWCService' with 'backup' user. Was there any specific reason why you changed the service logon user from 'amandabackup' to 'backup'?

    You...
  2. Replies
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    684

    Hi, All VSS Writers seem to be in stable...

    Hi,

    All VSS Writers seem to be in stable state. Could you please collect all logs using 'Start > Programs > Zmanda Windows Client > ZWC Support' and upload the logs to ftp.zmanda.com. Please let...
  3. Replies
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    684

    Hi, Can you check the Windows Application log...

    Hi,

    Can you check the Windows Application log and check if there are any errors during snapshot creation?

    Regards,
    Prashant
  4. Hi, 1. You will have add 'backup' user to...

    Hi,

    1. You will have add 'backup' user to 'Administrators', 'Backup Operators' & 'Users' groups.
    2. Also give 'backup' user 'Full Control' permissions on the 'ZWC' installation directory.
    3....
  5. Replies
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    825

    Hi, Could you please try registering the...

    Hi,

    Could you please try registering the Sharepoint VSS Writer and check if the validation goes through.
    http://msdn.microsoft.com/en-us/library/bb447591.aspx

    Also, can you let us know...
  6. Replies
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    Hi, Looks like ZWCService may be trying to...

    Hi,

    Looks like ZWCService may be trying to run an estimate before running the backup job, but it took longer, so the Amanda server may have closed the connection. And now ZWCService could be in a...
  7. Replies
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    728

    Hi Stuart, What version of Java is running on...

    Hi Stuart,
    What version of Java is running on the server where ZCB is installed? You need atleast JRE 1.6 update 20 to make sure ZCB works clean. Can you let me know if you have entered any user...
  8. Replies
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    1,539

    Hi, I tested this in our environment and a...

    Hi,
    I tested this in our environment and a check host did not work. Yes, you are right ZWC does not listen on IPv6. I have filed an enhancement bug and it will be fixed in the upcoming release....
  9. Replies
    8
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    1,539

    Hi, When you say that ZWCService does not work...

    Hi,
    When you say that ZWCService does not work with IPv6, what exactly happens? Does the host check from Amanda server fail?

    Can you try the following workaround to see if the host check works:...
  10. You can go to the Reports page and right click on...

    You can go to the Reports page and right click on the Differential backup run and use 'Delete Backup' option to delete the Differential backup. Once that is done, ZCB will allow you to run an...
  11. Replies
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    3,047

    Hi, Thank you for the detailed info on Email...

    Hi,
    Thank you for the detailed info on Email settings.

    ZCB v4.0 Email option has overcome the issues in v3.0.2.

    1. To send email notification, pick an account which has both a logon and an...
  12. Replies
    12
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    5,328

    Hi Deep, By default ZCB resumes from the last...

    Hi Deep,
    By default ZCB resumes from the last chunk (by default 10MB) if an upload fails due to connection issue.
    To resume the 50 MB upload, go to Reports page, then right click on the upload run...
  13. Hi, This issue normally hits when the system...

    Hi,
    This issue normally hits when the system clock is not in sync with the Amazon servers. As I see you have mentioned that you tried changing the time and syncing with Internet time.

    Can you...
  14. Replies
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    2,502

    Hi, Yes the order is correct. Reboot the...

    Hi,

    Yes the order is correct. Reboot the server after the System State restore is successful.

    ~Prashant
  15. Replies
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    2,836

    Hi, You will have to install ZCB on the Windows...

    Hi,
    You will have to install ZCB on the Windows Server & map the NAS device on it. Then use the mapped drive as the backup destination folder. This will work perfectly fine as long as you follow the...
  16. Replies
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    2,836

    Hi, Yes. ZCB supports backing up NAS drives. You...

    Hi,
    Yes. ZCB supports backing up NAS drives. You have to map the NAS drive shares on the ZCB machine. The backup & restore of these drives is possible provided the shares are accessible by...
  17. Hi, If you keep the Server name field blank, ZCB...

    Hi,
    If you keep the Server name field blank, ZCB will try to find data in S3 that matches with the local machine name.
    To download catalog for all servers, enter a * in the server name.

    If you...
  18. Hi, Its strange that a backup, run under a...

    Hi,
    Its strange that a backup, run under a domain admin context, got killed after you logged in and logged out using your personal domain account. Can you please open a support case and attach logs...
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    3,033

    Hi, I would like to gather some information on...

    Hi,
    I would like to gather some information on the restore failure issue.

    1. Did you select all the database files and restore them to original location with overwrite existing files policy?
    2....
  20. Replies
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    2,048

    Hi, Can you please open a support case by...

    Hi,
    Can you please open a support case by logging to network.zmanda.com. Run Tools > Collect Logs. Attach the logs to the support case.

    Regards,
    Prashant
  21. This seems to be weird, because the template.txt...

    This seems to be weird, because the template.txt is created as soon as the backup set is saved. Can you check if template.txt file is present in "ZCB_install_dir\misc" if its Win XP, 2003 OR in...
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    Hi Shaun, Glad to know that it worked for you....

    Hi Shaun,
    Glad to know that it worked for you. :-)

    Regards,
    Prashant
  23. Replies
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    3,043

    Hi Shaun, Looks like that ZCB was not able to...

    Hi Shaun,
    Looks like that ZCB was not able to find the container "Zmanda" while validating the backup set encryption settings. Can you please provide me the following information:

    1. What...
  24. Replies
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    Hi Brian, Yes, there is an option in ZCB v3.0.2...

    Hi Brian,
    Yes, there is an option in ZCB v3.0.2 to throttle the bandwidth. There are options to set the bandwidth limit for Uploads Globally as well as per backupset (per schedule). This can be...
  25. Replies
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    The error code after failed states whether the...

    The error code after failed states whether the action completed successfully or failed. Error code other than 0 signify a failure.

    So "Unitialize Snapshot failed 0" means that the Snapshot...
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