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Hiltonh69
November 24th, 2010, 03:12 AM
Hi,

for the past few days i am getting this error backing up to S3 with the error Unable to create backup index.

Anyone know what this means?

prashant
November 24th, 2010, 04:51 AM
Hi,
Can you please open a support case by logging to network.zmanda.com. Please collect the logs by clicking on "Tools > Collect Logs". Upload the logs as mentioned in the case creation page.

While opening the case, please mention whether the backups were successful earlier. Is the destination directory on a mounted drive?

Regards,
Prashant

paddy
November 24th, 2010, 02:52 PM
You should also look at a Knowledgebase article "Index not created" under "How to for ZCB" in the Zmanda network.

Paddy