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abax
September 29th, 2010, 12:26 PM
problem zmanda and win7 pro

Hi

I recently install 1 month ago zmanda 3.1.1 distribution on centos 5.5
i install on 3 windows xp zmanda version 2.6.1.3 32 bit and a windows 7 zmanda client version 3.1.1 64 bit

Everything work fine for windows xp it doing backup regularly with no error

with windows 7 i was able to backup a small folder but most of the time it give me
these error


FAILURE DUMP SUMMARY:
*sh2010 doc lev 0 *FAILED [missing result for doc in sh2010 response]
*sh2010 outlook lev 0 *FAILED [data read: recv error: Connection timed out]
*sh2010 outlook lev 0 *FAILED [data read: recv error: Connection timed out]

FAILED DUMP DETAILS:
*/-- sh2010 outlook lev 0 FAILED [data read: recv error: Connection timed out]
*sendbackup: start [sh2010:"outlook" level 0]
*sendbackup: info BACKUP=pkzip
*sendbackup: info RECOVER_CMD=Extract with zmanda windows client or unzip program
*sendbackup: info end
*\--------
*/-- sh2010 outlook lev 0 FAILED [data read: recv error: Connection timed out]
*sendbackup: start [sh2010:"outlook" level 0]
*sendbackup: info BACKUP=pkzip
*sendbackup: info RECOVER_CMD=Extract with zmanda windows client or unzip program
*sendbackup: info end
*\--------

sh2010 ******doc ******************************************FAILED *********************
sh2010 ******outlook ****0 *****-0 ****727 -74457600.0 ****PARTIAL ******0:01 *744576.0

following some related problem i increase these parameters in my amanda.conf

dtimeout 5600
and
etimeout 800

with no result

amcheck give no error

Amanda Backup Client Hosts Check
--------------------------------
Client check: 4 hosts checked in 1.554 seconds. *0 problems found.

(brought to you by Amanda 3.1.1)

Here is my disklist for the faulty workstation

sh2010 doc "c:/Users/shirleyb/Documents" zwc-normal
sh2010 outlook "c:/Users/shirleyb/AppData/Local/Microsoft/Outlook" zwc-normal

I disable acl completely for amandabackup user on windows 7

and i give full access to folder on win7 for amandabackup user

my question is there something different i should look for a windows 7 or where can i find
info in all the logs that can show me direction to go.

your help will be appreciate if you need more info i will send it to you

Thank you

paddy
September 29th, 2010, 12:34 PM
Is the client a multiprocessor machine?

Can you check to see if ZWCservice is crashing?

Paddy

abax
September 29th, 2010, 12:59 PM
Is the client a multiprocessor machine?

Can you check to see if ZWCservice is crashing?

Paddy

I will check unfortunately they are out for holiday they come back next monday
but when they come back i will check these thing first for multiprocessor and i do not thing ZWC service is crashing that was one thing i was checking first
to see if it was running. small question is amcheck will tell if swc service is not running?

Thank you i will be back with answer next Monday

abax
October 5th, 2010, 02:38 AM
Is the client a multiprocessor machine? yes

Can you check to see if ZWCservice is crashing?

Paddy
Ok i check this morning after backup zwc service was still in state started
this a vostro 430 i5 64 bit 4 cpu and 4gb memory

sh2010 doc lev 0 FAILED [missing result for doc in sh2010 response]
but it did the other dle for this machine which was outlook for the first time

sh2010 doc FAILED
sh2010 outlook 0 3046 2102 69.0 43:06 832.3 0:57 37755.7

muckluck89
June 26th, 2013, 06:16 AM
Hi!

Looks like I'm getting a similar problem but with Windows Server 2008. I have my thread at: https://forums.zmanda.com/showthread.php?4772-Full-Backup-of-Windows-server-failing

Did you even manage to solve the problem?

Alex